Is there any chance we can get in earlier than the 4:00 pm check-in time?
We have to allow our housekeeping and maintenance staff enough time to prepare for your arrival after the departure of the previous guest that stayed in the rental home. This may take several hours, that is why our check-in time is 4:00 pm. However, you may call ahead of your arrival date and give us a cell phone number so we can put that in our computer system. When the house is ready, you will receive a call. This will save you the inconvenience of waiting in a hot car or grocery shopping much earlier than check-in.
What should I do if I have a maintenance issue upon arrival?
Chances are that your vacation rental experiences a lot of traffic during the season. We work hard to make sure you experience no issues during your stay. If you find any maintenance or housekeeping issues upon arrival, please let us know as soon as possible. If there is an emergency, please give our full-service maintenance department a call at 803-260-0153.
When changing the settings on your refrigerator and stocking groceries; please keep in mind that refrigerators take some time to adjust, and could take up to 24 hours to adequately cool your food and beverages. Don't expect a cooler fridge immediately. Air conditioning units typically will only cool 15 degrees difference than the outdoor temperature. Do not dramatically change the settings on the thermostat, for this will cause the air conditioner to freeze-up and not work..
What items should I pack for my vacation?
Vacation rental homes operate differently than your typical hotel or resort, so you'll need to bring some necessities with you. We suggest bringing paper towels, toilet tissue, kitchen trash bags, bar soap, shampoo, laundry detergent, hair dryer, food wrap, seasonings, board games, books, sun screen, tanning lotion, medicine, boogie boards.
Do vacationers need a fishing license to enjoy the area's top fishing spots?
Anyone fishing off the coast of NC 16 years of age or older must have a NC Coastal Fishing License. This includes those people fishing from the beach and floating docks on the canal, bay, and marsh. If you plan to fish off the public fishing pier at Sunset Beach, they have a commercial license that will cover you. To purchase your license in advance or for more details visit the NC Wildlife Commission website.
Are fireworks allowed on the beach?
Our community has become particularly sensitive to fireworks-there have been several fires in and around our town over the last few years due to carelessness with these. No fireworks of any kind are allowed anywhere on our island; any renters found with fireworks will lose their occupancy due to safety concerns, and will be subject to state prosecution (don’t expect any warnings). Do expect both the local police and residents to be monitoring the use of fireworks closely.
Beach rules can be accessed through our Rental Information tab on this page and can be seen at every public beach access. There are certain town rules that pertain to surfing, beverages on the beach, and beach equipment.
What family activities are there to do in town?
We are located in close proximity to many great area restaurants and amusements. The bright lights and attractions of Myrtle Beach and Wilmington are less than an hour's drive from our island. If that's not for you, our beach is great for a traditional family vacation of relaxing, reading books, family beach games, or board games after the sun goes down.
You may want to visit the coastal displays at the Museum of Coastal Carolina at Ocean Isle (910-579-1016), or the updated digital shows at Ingram Planetarium in Sunset Beach (910-575-0033).